What is an Email Management Software?
Email Management Software enables users to sort, organize, and reply to vast volumes of inbound customer emails. It can be utilized for any situation that involves incoming bulk emails, such as campaign feedback or the internal service desk of multinational companies. Can generate excellent results for an organization if utilized appropriately. Email Management Software saves time, enhances productivity, allows a collaborative approach, reduces error chances, increases customer experience, and improves overall business.
Email management software is designed to communicate important information and conduct business between clients, prospective buyers, and co-workers. It includes address books, app-based integration tools, mailing lists, file sharing, folders, etc. It also consists of a ticketing system that assigns reference numbers to email queries and helps agents track and respond to email requests more quickly.
Features of Email Management Software
List of Email Management Software
When you start looking for the best email management software, it is easy to get overwhelmed with the list of options available. Here is the handpicked list of email management software to choose as per your requirement:
1. Front App
Front App is a cloud-based email management software that enables you to work smoothly. Allows you to respond faster, and you never miss any emails. Enables in prioritizing, managing, and replying to emails with greater efficiency. Task allocation and routing of emails also increase productivity. You can set automatic SLA notifications to avoid any breaches. Front App email management software also helps you generate customized reports using the software’s analytics, which can help in trending & forecasting.
- More than 6,000 businesses rely on FrontApp to work productively and boost customer satisfaction
- Allows teams to collaborate on a single copy of each email sent to shared addresses like contact@ or orders@, info@
- Combines various communication channels, such as email accounts, Facebook, and Twitter
- Enables you to avoid multiple replies and missed messages by assigning owners to respond
To know more about Front App Email Management Software features and product options, click here to continue.
2. Zoho Mail
Zoho Mail provides a fast and clean interface. A unique and secure hosting tool to host your emails safely and is also entirely encrypted. Businesses can experience better productivity with the Zoho Mail suite, which includes Zoho Docs. Zoho Mail, an email management software, enables you to create, collaborate easily, and edit presentations and spreadsheets within a team. You can also get an email id with the domain of your choice.
- Zoho Mail is integrated with all the other Zoho applications and popular external applications
- Allows users to create group email accounts that can be used by specific teams for carrying out particular tasks or assignments
- Provides customized filter options, automatic responses, and the option to add a signature or company logo
- Enables an admin to add, remove, or view the level of access to the documents for every user
To know more about Zoho Mail Management Software features and product options, click here to continue.
SaneBox is an intelligently designed and AI-powered tool that can help you to declutter your inbox effortlessly. Identifies and sorts emails that are important to you and hides those that are not so important by creating a folder on your email account called SaneLater. If an email has been sent in the wrong folder, you can drag it to the right one, and Sanebox will remember this for the next time, so future emails from this sender will be placed in the correct folder. SaneBox email management software also enables you to unsubscribes any unwanted mail notifications.
- Allows you to schedule the do not disturb option and snoozes a reminder to follow up later
- Classifies the first 5000 emails and then keeps the older emails in an archive folder
- Allows automatic upload of all email attachments to Dropbox, Box, Evernote, or Google Drive
- No need to install software, and you can work with every device and email service
To know more about SaneBox Email Management Software features and product options, click here to continue.
4. Help Scout
Help Scout is a cloud-based solution that helps small businesses to manage their customer relationships. It is a collaborative workforce-driven software that allows higher productivity and enhanced output. Enables you to respond to emails using a personalized touch rather than ticket numbers. Help Scout email management software lets you create multiple mailboxes for each shared email address to work across departments or functions from a single account interface. The reporting feature helps users measure team performance and monitor customer satisfaction.
- Allows you to integrate with over 50 apps to simplify and automate your workflow
- Allows you to see which emails are being addressed in real-time
- Enables users to assign conversations instead of forwarding them to coworkers
- Also allows you to works on Android or iPhone
To know more about Help Scout Email Management Software features and product options, click here to continue.
Shift is a centralized platform with one-way access for all your email accounts, browsers, and apps. Allows you to create a customized workstation as per your choice, including all your apps and email accounts; this will prevent the waste of any unproductive time. You can get relieved from the hassle of looking up multiple browsing sites; lock all your favorite websites or apps on Shift for quick accessibility. Shift email management software also allows you to quickly shift between Gmail or Inbox, Calendar, even between Google or Outlook Mailbox accounts.
- Works for Mac, Windows & Linux. Just sign in to your account to pick up where you left off on any device
- Users can customize alerts or mute to stay on-task, never to miss an important update
- Also allows you to easily connect to Grammarly, LastPass, etc. with Chrome Extensions
- You can manage your tabs and organize them by account for a better browsing experience
To know more about Shift Email Management Software features and product options, click here to continue.
SendinBlue is a cloud-based email management software for organizations of all sizes. It offers marketing automation, email campaigns, transactional emails, and SMS message functionalities within a suite. SendinBlue, an email management software, allows users to create mobile-responsive emails using design tools. Users can also schedule an automated marketing campaign and pre-test messages’ deliverability before sending campaigns. Allows users to know when recipients have opened their emails and proactively adjust the content to increase engagement.
- Enables you to build a dynamic list from a set of predetermined filters where contacts are automatically updated daily
- Also offers free accounts that enable you to send up to 300 emails per day (9,000 emails per month)
- Send time optimization allows you to increase open rates by using algorithms to pick the right time to send emails
- Allows users to create newsletters with actual content
To know more about SendinBlue Email Management Software features and product options, click here to continue.
Gmelius is a cloud-based email management software that brings teams together within the Gmail platform. Allows teams to manage projects and clients without leaving their inboxes. It is designed for groups who want to collaborate on client and project management directly from Gmail. Gmelius, an email management software, can be used by companies of all sizes across various industries, including IT companies, operations teams, sales and marketing teams, etc. Users can also create automated email sequences that trigger pre-defined instructions, meaning the system can automatically schedule smart follow-ups and analyze recipients’ activities in detail.
- Allows users to create shared inboxes to manage group emails or shared Gmail labels to organize and share specific conversations
- Users can sync all activities in real-time to the whole team across all their devices
- Its tracker detection ensures that all hackers or other people tracking your emails are detected and blocked
- Allows teams to exchange internal notes, delegate emails to particular team members in one click
To know more about Gmelius Email Management Software features and product options, click here to continue.
Parseur is a cloud-based email parser tool that helps businesses of all sizes to extract text from emails. Automates the entire data entry workflow, extracts text from email and documents, and virtually sends it to any application or database. Highlights the text to be captured by creating a new template from the sample document. Parseur email management software also provides a built-in library to automatically parse emails from real estate services, Google Alerts, food delivery, ride-sharing, etc.
- Compatible with all email providers and all email formats, including Text emails, Rich Text emails, and Multipart MIME emails
- Integrates with Slack, Trello, GetSwift, Airtable, HubSpot, etc
- Provides export strategies allowing data to be shared with databases or downloaded as CSV, Excel, or JSON files
- Extends support via live chat, email, and documentation
To know more about Parseur Email Management Software features and product options, click here to continue.
Polymail is an email management software for teams. Provides real-time collaboration and integration with your teams and allows everyone to work together seamlessly and productively. It is designed for sales teams, client teams, and individuals at growing businesses. Polymail, an email management software, includes email tracking, follow-up reminders, message templates, calendar integration, contact enrichment, etc.
- Allows you to schedule meetings with the calendar and mentions comments in email conversations
- Available for macOS, Windows, Web, and iOS
- Uses can customize emails with message templates and can share them with your team
- Also integrates with Slack and Salesforce
To know more about Polymail Management Software features and product options, click here to continue.
SMTP2GO is a cloud-based email management software that helps to deliver and track emails. It includes ticket support, live chat, setup assistance, feedback loops, blacklist monitoring, spam trap detection, real-time analytics, weekly summaries, and bounce/spam tracking. SMTP2GO email management software provides visual reports, which help users to understand real-time responses to emails.
SMTP2GO allows users’ emails to stay away from blacklists and spam folders and notifies them whenever it detects any problem in an account, such as an increased bounce rate. Users can also see how their emails will appear in more than 40 email clients or software, including Apple Mail, Outlook, and Yahoo Mail.
- Provides users a security mechanism such as SPF (Sender Policy Framework) and DKIM (Domain Keys Identified Mail)
- SMTP2GO is priced monthly, and support is extended via live chat, phone, email, and online help desk
- Also permits the authentication of outgoing emails to help users verify their customers and recipients
- Its servers are located around the world, meaning fast connection speeds and network redundancy
To know more about SMTP2GO Email Management Software features and product options, click here to continue.
MDaemon, an email management software, is one of the most widely used mail servers globally, trusted by customers in over 90 countries to meet their small to medium-sized businesses’ needs. A reliable and secure mail server that does not require expensive administration or imposes high per-user costs. MDaemon, email management software, simplifies messaging and collaboration requirements with an intuitive, user-friendly interface and can be managed with minimal training and support. Provides email security and offers proactive protection against email-borne threats of spam, viruses, and phishing. It provides a 30-day trial period.
- Has task-based GUI, easy account database integration, multiple domain support, and a simple back-up restores option
- Offers the flexibility of SyncML, IMAP, POP, SMTP, and DomainPOP services
- Its built-in SSL capabilities allow remote admin to access via a secure connection using HTTPS
- Supports most mobile devices with access to email, calendar, and contacts
To know more about MDaemon Email Management Software features and product options, click here to continue.
Mailbird is an email management software that helps businesses to manage multiple accounts. Windows-based software enables users to sync and centralize emails and contacts from several platforms in a single inbox. It includes response management, email archiving, attachment search, and keyboard shortcuts. Mailbird, an email management software, allows users to link, merge, drag, and drop contacts and unify them in one inbox. Allows users to access unlimited email accounts, offline mode, undo sent messages, and attachment preview.
- Allows integration with various email software such as Gmail, Outlook, Dropbox, Google Calendar, Google Drive. etc
- Enables you to change the layout, color, theme, fonts, and more to suit your preferences
- Also unifies all your online communications in one intuitive and excellent desktop app
- Mailbird is priced monthly, and support is extended via documentation and email
To know more about Mailbird Email Management Software features and product options, click here to continue.
Postbox is a fully-featured email management software that helps you to work faster and save time. It provides a powerful email solution for independent consultants, small and medium-sized businesses, large enterprises, and educational institutions. Allows you to manage your email accounts in one place. Postbox email management software enables you to handle multiple email accounts and allows you to subscribe to RSS feeds to access the latest news. Allows you to browse the email attachments and images related to a folder’s messages.
- Also displays an unsubscribe link next to the sender’s address so that you can unsubscribe with just one click
- Enables you to reply to a message without opening a compose window
- Offers a free 30-day trial for macOS and Windows
- Enables you to move messages from the inbox to a dedicated archive folder
To know more about PostBox Email Management Software features and product options, click here to continue.
14. eM Client
eM Client is a fully-featured email management software with a clean and easy-to-use interface. Provides a calendar, tasks, contacts, and chat. eM Client, an email management software, supports all primary services, including Gmail, Exchange, iCloud, and Outlook.com. Enables users to easily import their data from most email clients and manage multiple email accounts.
- Available for Windows and macOS
- You can also use eM client to chat with your friends on Facebook and Google
- Allows you to use only two accounts if you use the free version
- IMAP protocol keeps all messages and folders on the server
To know more about eM Client Email Management Software features and product options, click here to continue.
eFlyerMaker is a cloud-based email management software that enables businesses to interact with customers, manage marketing campaigns, configure approval processes, and maintain compliance with various security regulations. Allows users to create and launch outstanding email marketing campaigns within minutes. eFlyerMaker email management software enables enterprises to visualize each campaign’s heatmap and use the UTF-8 functionality to translate email messages into multiple languages.
- Provides responsive templates, an advanced template builder, drag and drop designer, preview feature, and an automated HTML validator
- Provides an AI module that uses predictive algorithms
- Its multi-lingual support and multi-screen fully responsive design helps you to expand your email marketing
- Also allows you to schedule campaigns and share them on social media
To know more about eFlyermaker Email Management Software features and product options, click here to continue.
MailUp is a straightforward email management software to create, automate, and customize Email, SMS and offers advanced automation features and the best technology for your marketing strategies. A complete solution for multichannel marketing needs: newsletters, transactional emails, promotions, social media, etc. MailUp, email management software, includes drag & drop email builder, integrates your marketing stack, creates automated multichannel workflows, and monitors your campaign performances through in-depth reports.
- Provides four types of packages, MailUp Starter, Plus, Premium, and Enterprise editions
- Artificial Intelligence helps create content and marketing ideas for every specific customer according to his/her behavior
- SMTP+ enables you to send quick transactional emails for your website or customer management tool
- Enables you to connect and synchronize your platform with an external database, CRM, CMS, e-commerce, etc
To know more about Mailup Email Management Software features and product options, click here to continue.
Mailfence is a secure email management software designed for all sizes of businesses to maintain their privacy. Protects its users through an end-to-end encrypted email with digital signing and offers a complete email suite, calendar, documents, etc. Mailfence, email management software, provides password encrypted messages; a password agreed between the sender, and the recipient encrypts the message. Two-factor authentication (2FA) and Transport Layer Security (TLS) encryption offer a secure connection for mail delivery to servers.
- Allows you to import your contacts from all your accounts and create groups to securely share your data
- Enables you to block ads, spams, trackers, and also from government surveillance
- Allows you to store all your documents safely and edit online and share them with one click
- Mailfence is also compatible with OpenPGP end-to-end encryption
To know more about Mailfence Email Management Software features and product options, click here to continue.
18. Email Meter
Email Meter is a cloud-based email management software built for G Suite that helps businesses track employee productivity, workload, and response time. It is essentially designed to measure email productivity across individual accounts and teams. Email Meter, an email management software, provides users with centralized email statistics, including outgoing emails and average response rates across teams. With the domain email monitoring feature, users can track employee emails through the header and metadata analysis. Allows businesses to collect and export reports in CSV file format.
- Enables users to select date ranges and compare team performance across weeks, months, and years
- Enterprises like Dropbox, Fujifilm, or Logitech rely on Email Meter to analyze their email metrics
- Allows users to measure customer responses to emails, track links and attachment activity, and filter spam
- Available on monthly subscriptions, and support is provided via an online help desk
To know more about Email Meter Email Management Software features and product options, click here to continue.
Helpwise is a shared inbox for Email, WhatsApp, and SMS. Enables a team to easily collaborate & manage multi-channel customer conversations from a single platform. It ensures zero confusion between team members and speeds up your customer service and email delivery with communication and collaboration. Helpwise email management software provides you with detailed analytics on your email frequency, response rates & individual performance.
- Allows you to shared inbox for your team email accounts like help@, sales@, jobs@, etc
- Also allows team members to chat within the thread
- Allows you to create email responses and send the right replies every time
- Enables you to assign an email to the right team members
To know more about Helpwise Email Management Software features and product options, click here to continue.
20. Gaggle Mail
Gaggle Mail is a straightforward email management software that helps you set up and maintain an email group. Provides you a permanent @gaggle.email address that everyone in your group can use. Gaggle Mail, an email management software, offers training via documentation and also provides online support. Enables users to create a simple web form that anyone can use to join their group and enables users to prepare their welcome message for anyone who wants to join their group.
- Allows you to decide when you want to receive messages from the lists you’re part of
- All messages sent over Gaggle Mail are archived and instantly searchable
- You can include your personalized footer in every message sent via the group
- Gaggle Mail also offers a 30-day free trial
To know more about Gaggle Mail Email Management Software features and product options, click here to continue.
SendX is an intuitive and affordable email management software for marketers & business owners. Enables users to send unlimited email campaigns, build email lists, design emails using a drag-and-drop editor, email automation, and sequences. It provides responsive email templates and half a million stock-free images for your email campaigns. SendX email management software provides a unique feature of the Email Drip Sequence with which emails can be sent after regular time intervals and helps to remain in continuous contact with the customers.
- Supports custom campaign scheduling, which means you can launch your campaigns now or schedule them to launch later
- Also enables the marketer to trigger emails based on what the customer is doing on their website
- Offers monthly and yearly pricing plans, and support is available via email, online chat, and over the phone
- Trusted by 3000+ companies worldwide and also offers a 14-day free trial
To know more about Sendx Email Management Software features and product options, click here to continue.
Timetoreply is a cloud-based email management software that enables companies to visualize, manage, track email volumes, and set reply times. It provides you with actionable information and metrics about your sales and support team and business-related email activities. Timetoreply email management software allows users to monitor incoming and outgoing emails across all individual or group email accounts. Enables you to add or remove specific access from the system, send invitation links to multiple agents, manage client API access, and help organizations filter reports by date range, email subject, and customer name.
- Enables users to block irrelevant emails from being tracked and retrieve previous customer interactions from mail logs
- Integrates with various third-party email service applications such as Microsoft Office 365, Gmail, IMAP, etc
- Offers monthly and yearly pricing plans, and support is available via live chat, documentation, email, and over the phone
- Allows users to generate reports to gain insights into overall staff email productivity
To know more about Timetoreply Email Management Software features and product options, click here to continue.
MailChimp is a web-based email management software for all businesses that allow users to share newsletters on multiple social networks and track customer engagements. Allows you to create targeted emails, run Facebook ad campaigns, automate follow-ups, and monitor campaign progress. MailChimp, an email management software, offers graphical representations of data and customer interactions in various formats. Users can also categorize their mailing lists to engage different audiences. The RSS-to-email option automatically sends out your newsletter when you update your blog.
- Integrates with a variety of applications such as WordPress, Facebook, PayPal, etc
- Also allows users to collect and analyze their email responses
- Provides pre-designed email templates and a drag and drops email builder
- Offers a mobile-based application for both Android and iOS devices
To know more about Mailchimp Email Management Software features and product options, click here to continue.
Gmail is a free email management software that enables you to send and receive an email. Users can send an email to multiple users at a time. Allows users to use the third-party program to access Gmail. Such programs synchronize the email content through IMAP protocols (Internet Message Access Protocol) or POP (Post Office Protocol). Gmail, an email management software, allows you to start a video meeting and enables you to start chatting. You can quickly organize and find an important email to mark them as a favourite. Provides a spam filtering feature that automatically recognizes and tags spam messages and stores them in a spam folder.
- Provides a 15 GB email storage and the capability to send an email message with up to 50 megabytes of file attachments
- Allows users to access the Gmail from the Web and as an application on Mobile devices
- Also integrates with Google Calendar, Google Drive, Google Maps, Google Search, Google Plus, Google News, and Google Photos
- Allows you to store your emails safely in the cloud and access from any device
To know more about Gmail Management Software features and product options, click here to continue.
SalesHandy is a web-based sales communications and data analytics platform designed to share files, monitor emails, unify document management, and initiate leads via centralization for small, medium, and large businesses. SalesHandy email management software also allows users to track unlimited emails for free, schedule emails, attach and send smart templates, automate follow-up emails, and get behavioral insights from email communications to identify the most engaged recipients faster.
- Enables sales teams to create and execute viable marketing strategies by properly tracking sales resources and user insights
- Also provides file sharing and live meetings
- Integrates with other email service providers, such as Gmail/Gsuite, Outlook, Yahoo, etc
- Offers monthly pricing plans, and support is provided via documentation
To know more about SalesHandy Email Management Software features and product options, click here to continue.
CleanEmail is an online bulk email cleaner. Enables you to manage your mailbox, group and organize, remove a label, and archive emails. Instead of focusing on individual emails, it will organize your mailbox into smart views using filters to simplify email management. CleanEmail, an email management software, uses an advanced auto-clean method to distinguish automated emails and spam intelligently. Users can also specify which emails they consider to be the most relevant to help CleanEmail automatically categorize them for you.
- Allows you to group related emails to manage efficiently, such as marketing emails, spam emails, or emails from social networks
- Also secure with 128-bit encryption
- Supports all popular email services such as Gmail, iCloud, Yahoo, Outlook, Hotmail, etc
- Provides a mobile app for iOS and Android
To know more about CleanEmail Management Software features and product options, click here to continue.
27. Microsoft Outlook
Microsoft Outlook is an email management software suitable for businesses of all sizes. With a robust built-in calendar that helps users organize multi-faceted workflow. It’s the best email management software as it seamlessly integrates with the entire system. Enables users to share files, create templates, etc., efficiently. Microsoft Outlook email management software allows users to remain focused in the inbox where essential emails from one or more accounts are stored. Provides tools that allow users to attach files from cloud storage services like Google Drive and Dropbox.
- Integrates with many third-party apps like Evernote, Paypal, Yelp, Facebook, etc
- Works on Android, iOS, and Windows mobile devices
- Enables users to work together seamlessly with their colleagues
- Microsoft Outlook can also be accessed offline
To know more about Microsoft Outlook Email Management Software features and product options, click here to continue.
G-Lock Apps is an email management software that manages inbox delivery and spam filter testing service to help users determine and fix possible deliverability problems before sending the subscribers’ message. Users get the report of how email is placed across major ISPs, and what ISP blocked the message. G-Lock Apps, an email management software, is designed for businesses of all sizes and helps you identify malware, detect phishing, prevent spam, etc.
- Checks your email for risky content and HTML code that can raise a red flag with a mailbox provider
- Can also create multiple emails sending accounts using different SMTP settings
- Enables you to find out what percentage of your emails will arrive in inboxes and spam folders
- Easy to use and helps you to improve the quality of newsletters
To know more about G-LockApps Email Management Software features and product options, click here to continue.
Mailbutler is an email management software that simplifies daily email routine for everyone, empower collaboration and knowledge sharing, and help professionals and teams manage emails flexibly and stress-free. Ideal for personal and business emails. Users can keep track and leverage their outbound communication and confidently reach contacts every time an email is sent. Mailbutler email management software also brings teams together with its powerful Team features such as sharing email signatures, templates, delegating tasks, and collaborating on notes without leaving the inbox.
- Enables you to block your emails temporarily from your inbox and pop up again at the desired time
- Supports both apple mail and google mail
- Attachment reminder reminds you every time to attach files to emails
- Also allows you to upload email attachments to the cloud
To know more about Mailbutler Email Management Software features and product options, click here to continue.
Boomerang is an email management software that enables you to schedule emails to send later and follow up on messages that you don’t get a reply. You can also snooze an email to have it reappear later or share real-time availability with contacts. Boomerang email management software includes an AI assistant that helps you write better emails, backed by data from millions of emails, and provides inbox pause, which blocks incoming emails while focusing on the vital task.
- Works across platforms, devices, and email providers even if recipients don’t have Boomerang
- Updates you every time the recipient opens the message
- Allows you to schedule a meeting with a single email
- Also offers a free 14-day trial of Boomerang Pro
To know more about Boomerang Email Management Software features and product options, click here to continue.
Types of Email Management Software
- Web-based email apps: You can access the app via the cloud, and your data is stored in the cloud (vendor’s server). No need to install an app; a quick setup enables you to run the app.
- Desktop email apps: You can download and install the app on your computer and connect the app to the internet to send/receive emails or retrieve records from a cloud-hosted server.
In the workplace, managing email ineffectively can waste an employee’s time and hamper other employees and negatively impact the organization. Email Management Software manages all your emails effortlessly with less manual interruption. It is a systematic approach to maximizing the efficiency of email practices and minimizing the negative effects of email handling on an individual’s productivity and job satisfaction.