What is a Franchise Management Software?
Franchise Management Software allows franchisors to manage their network of franchisees, including onboarding new partners, assigning territories, and tracking compliance with brand standards. It provides an overview of key metrics and performance indicators for all franchise locations, allowing users to quickly assess the health of their business. Franchisees can track stock levels, manage replenishment orders, and optimize inventory turnover to reduce carrying costs and minimise stockouts. In addition, it includes features for managing customer loyalty programs, tracking rewards points, and incentivising repeat business across franchise locations.
Features of Franchise Management Software
List of Franchise Management Software
When you start looking for the best franchise management software, it is easy to get overwhelmed with the list of options available. Here is the handpicked list of franchise management software to choose as per your requirement:
1. FranConnect
FranConnect is a franchise management software designed to help franchise brands streamline operations, improve franchisee performance, and drive growth. Users can track leads through the sales pipeline and manage franchise discovery days and approvals. Users can compare franchisee performance across locations to gain insights into trends and risks. It offers a self-service portal for franchisees to access documents, training, and support. In addition, it supports DocuSign and Adobe Sign for agreements and e-signatures.
Key Features:
- Allows users to manage co-op advertising funds and track local marketing efforts
- Users can track KPI metrics like sales, profitability, and franchisee engagement
- It enables users to manage profit splits between franchisors and franchisees
- Allows users to receive updates via email, SMS, or in-app alerts
To know more about FranConnect Franchise Management Software features and product options, click here to continue.
2. Naranga
Naranga is a franchise management application designed to help franchisors streamline operations, improve communication, and scale their franchise networks efficiently. Franchisees can complete checklists, upload photos, report issues and ensure they complete the required training and certifications. Users can compare franchisee performance across locations and track KPIs like sales, customer satisfaction, and compliance. Users can track co-op advertising budgets and store-approved logos, ads, and promotional materials. In addition, users can assign prospects to franchisees based on territory rules to monitor new franchisee onboarding progress.
Key Features:
- Allows users to integrate with systems like ADP, Paychex, Gusto, QuickBooks, Xero, and Sage
- Users can collect feedback from Google, Yelp, etc and measure satisfaction and NPS scores
- Users can integrate with programs like Punchh or LoyaltyLion to track loyalty programs
- It can send notifications to users for urgent updates, promotions, or policy changes
To know more about Naranga Franchise Management Software features and product options, click here to continue.
3. NetSuite
NetSuite is a franchise management software that allows users to manage finances across all franchise locations in a single system. Allows users to calculate and collect royalties, marketing fees, and other recurring charges. Users can monitor franchisee performance with customizable metrics (sales, profitability, inventory turnover, etc.). It complies with ASC 606 and other accounting standards for franchise revenue. In addition, it allows users to analyse franchisee retention risks and proactively address issues.
Key Features:
- Users can track stock levels across all locations and automate replenishment
- Users can sync with Square, Shopify, Oracle MICROS, and other retail systems
- Users can schedule and process recurring franchise fees, royalties, and ad fund contributions
- Users can track customer interactions across all franchise locations for consistent service
To know more about NetSuite Franchise Management Software features and product options, click here to continue.
4. Scorpion
Scorpion is a franchise management application designed to help franchise businesses streamline operations, improve communication, and enhance performance across their network. It ensures consistency across all franchise locations with templated workflows. Users can track franchisee adherence to brand standards with customizable checklists. Allows users to automate routine tasks like royalty reminders, renewals, and compliance deadlines. In addition, users can compare financial performance across locations and approve franchisee expenses (e.g., marketing funds).
Key Features:
- Users can schedule and monitor franchisee social posts and track online reviews (Google, Yelp) across locations
- Users can automate post-visit surveys (e.g., NPS scores) and notify managers of negative reviews in real time
- It enables users to sync with QuickBooks, Xero, and restaurant/retail POS systems
- Users can assign customer leads to franchisees (for service-based franchises)
To know more about Scorpion Franchise Management Software features and product options, click here to continue.
5. PipeDrive
PipeDrive is a franchise management software that allows franchise businesses to track franchise inquiries and applicant pipelines. Users can store key documents (contracts, training materials) with integrations like Google Drive or Dropbox and assign tasks to support new franchisees. Users can automate follow-ups with potential franchisees and monitor deal stages (e.g., Discovery, Qualification, Approval, Onboarding). In addition, it allows users to compare franchisee sales and performance metrics and generate reports on revenue, growth, and operational KPIs.
Key Features:
- Allows businesses to ensure new franchisees complete training, site setup, and branding compliance
- Users can sync with tools like Zapier or Make (Integromat) to connect with other franchise software
- Users can centralise franchisee communications (via email, Slack, or Teams integrations)
- Users can set automated reminders for royalty payments, renewals, and compliance checks
To know more about PipeDrive Franchise Management Software features and product options, click here to continue.
6. GoFrugal
GoFrugal is a franchise management software designed to help businesses manage multiple franchise outlets from a single dashboard. Allows users to track sales, expenses, and profitability of each outlet and generate comparative reports. Users can track customer purchases across franchises and run points-based or discount schemes uniformly. In addition, it enables users to track inventory movement across franchises and automate stock transfers and replenishment.
Key Features:
- Users can assign roles and permissions for different franchise staff and monitor attendance and productivity
- Allows users to set different prices for franchises in different regions and offer predefined discounts
- Allows users to integrate with Swiggy, Zomato, Amazon, Flipkart, and Shopify
- It enables users to store franchise agreements, licenses, and compliance documents
To know more about GoFrugal Franchise Management Software features and product options, click here to continue.
7. ServiceBridge
ServiceBridge is a franchise management application that allows businesses to manage multiple franchise locations from a single dashboard. Users can monitor KPIs (revenue, job completion rates, customer satisfaction) and create reports for franchisees. Allows users to track service history, notes, and preferences across all franchise locations. It can automatically calculate and collect franchise royalties or marketing fees from franchisees. In addition, customers can book services directly via a branded website (with franchise location auto-assignment).
Key Features:
- Users can monitor and respond to online reviews (Google, Yelp, etc.) from one place
- It enables users to send post-service surveys, reminders, and promotions via email/SMS
- Allows businesses to define exclusive service areas for franchisees to avoid conflicts
- Users can streamline training with built-in checklists, documentation, and SOP templates
To know more about ServiceBridge Franchise Management Software features and product options, click here to continue.
8. Output Books
Output Books is a franchise management software that enables users to track inventory levels across all franchise stores in real time. Users can track customer purchases, reward frequent buyers and sell and redeem franchise-wide gift cards. Allows users to automate franchise royalty calculations and payments and sync sales data from all locations for accurate revenue tracking. Allows users to train new franchisees with video tutorials and guides, and log and resolve operational issues efficiently. In addition, users can set franchise-wide or location-specific promotions (e.g., "Buy 2, Get 1 Free" on paperbacks).
Key Features:
- Businesses can compare store performance metrics to identify top-selling categories per location
- Allows users to create franchise agreements with adjustable terms (royalty rates, territorial rights)
- Allows users to coordinate book launches, readings, and signings across franchises
- It can notify franchisees of upcoming contract renewals or payments
To know more about Output Books Franchise Management Software features and product options, click here to continue.
9. Peppy Books
Peppy Books is a franchise management application that allows businesses to manage inventory, pricing, and promotions across all franchise stores from a single dashboard. Users can manage discounts, rewards, and customer subscriptions and support franchise-wide gift card sales and redemptions. Users can restrict data by franchisee, manager, or staff level and log all transactions and inventory changes for accountability. In addition, it enables users to adjust prices based on demand, seasonality, or franchise policies.
Key Features:
- Users can generate P&L statements, tax reports, and franchise royalty tracking
- Users can set franchise-wide promotions, student discounts, or bulk purchase deals
- It enables users to schedule and promote author events across franchises
- Allows businesses to train new franchise staff with standardised guides
To know more about Peppy Books Franchise Management Software features and product options, click here to continue.
10. Op Central
Op Central is a franchise management software that helps businesses train new franchisees and staff. Users can push changes instantly to all franchisees and ensure franchisees read and accept new policies. Users can track KPIs like compliance rates, training progress, and sales to compare performance across locations. In addition, it enables businesses to rate franchisees on compliance, training, and operations and reward top-performing franchisees.
Key Features:
- It enables businesses to integrate with POS, HR, and CRM systems
- Allows businesses to match the platform’s look to their franchise brand
- It supports franchises in different languages and adapts to local laws and regulations
- Businesses can restrict access to sensitive data and secure customer and franchisee information
To know more about Op Central Franchise Management Software features and product options, click here to continue.
Conclusion
Franchise Management Software is a comprehensive solution designed to streamline operations, enhance communication, and drive growth within franchise organisations. It empowers businesses to effectively manage their network of franchise locations while maintaining brand consistency and compliance with industry standards. Users can integrate with customer feedback and review platforms to gather feedback from customers and monitor online reviews.
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